Umamusume Pretty Derby Error Code 390: Possible Fixes Explored

Here are some possible fixes for Error Code 390, which some players have reportedly received while trying to play Umamusume: Pretty Derby.

A connection error is the most common cause for error code 390 in Umamusume Pretty Derby (Image via Cygames Inc.)

Umamusume: Pretty Derby is free-to-play on PC and mobile platforms. However, no game is free from errors, and Pretty Derby is no different. Some users have encountered an ‘error code 390’ while opening the game.

There are some possible fixes that you can attempt to fix this issue. Read further to know more about these.

Error Code 390 Possible Fixes in Umamusume Pretty Derby

Don't let your playing experience be hampered (Image via Cygames Inc.) — Don’t let your playing experience be hampered (Image via Cygames Inc.)

This error code is most commonly caused due to some form of network problems. Therefore, you should try some of the following steps:

Restarting or Switching Your Internet Connection

If you are playing on mobile, consider switching from wi-fi to mobile data. Simply restarting your connection can also help sometimes. In this case, you can restart either your mobile or PC connection after a few seconds.

If that doesn’t work, consider turning off the router completely, and then back on after a brief wait. You will want to ensure that the problem does not stem from your internet connection before proceeding to the next steps.

Restart the Application

For Steam, just close the application and open it back up. However, on Android, you should head to Settings > App Management and ‘Force Stop’ Umamusume. Opening the game again after this might solve the issue.

Meanwhile, on iOS, simply close the app and remove it from the background. Afterwards, open it again to check if the problem is resolved.

Clean Data/Install

Clear Data and Cache (Image via Deltia's Gaming) — Clear Data and Cache (Image via Deltia’s Gaming | Cygames Inc.)

For Steam, Verify Integrity of the game files. Alternatively, if you are on an Android device, then try clearing data and cache from the Settings menu. On iOS, you can use the iPhone storage menu to offload the app first, and then reinstall it.

If none of the above steps work, you might want to consider deleting the app, and doing a clean installation of it. Your issue should get fixed through at least one of these solutions.

That was everything to know about the Error Code 390 in Umamusume: Pretty Derby.

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