You can claim a bunch of rewards in Umamusume: Pretty Derby due to the Scout mechanic being under maintenance.

Free rewards are always enjoyable, no matter what game you are playing. This holds up for Umamusume: Pretty Derby as well. The Scout mechanic is one of the most important mechanics in the game, which allows you to add more characters and Support Cards to your arsenal.
Therefore, the Scout mechanic being broken was a big issue for most players. Fortunately, Cygames has performed its maintenance and chosen to distribute free rewards to all players as compensation for these problems.
Read More: Umamusume Pretty Derby: Pretty Derby Scout Event
All Scout Maintenance Rewards in Umamusume Pretty Derby (July 13, 2025)
Scout Maintenance Complete
— Umamusume: Pretty Derby (@umamusume_eng) July 14, 2025
The issue with the Scout screen has now been fixed. The Scout feature is now functioning properly, and maintenance has been completed. https://t.co/1i9IgatNxx
We sincerely apologize to all trainers who were inconvenienced by this issue.#Umamusume https://t.co/sW6Z2nbWQC
The rewards you get will depend on the time when you started playing the game. If you started before 10:00 PM, July 10 (UTC), then you will get 300 Carats. On the other hand, if you started the game a little later, you would miss out on this.
Read More: Umamusume Pretty Derby: Support Card Scout Guide
However, if you started before 03:41 AM, July 14 (UTC), then you can claim 150 Carats instead. So, this encompasses almost every player who was affected by the maintenance period. So, all in all, you can claim 450 Carats if you started the game before July 10, 2025.
You will be able to claim these rewards from the gift box on the home screen of the game. So, just hop into the game and enjoy your free gifts.
Read More: Umamusume Pretty Derby: New Trainer Missions Guide
Scout Maintenance Details in Umamusume Pretty Derby

The developers released some information regarding the maintenance. The details regarding the [Never Skip Warm-Ups] Ikuno Dictus Support Card were not displayed correctly on the Spotlight Support Card Scout screen video. The incorrect and correct versions are as follows:
- Incorrect Support Card Effects: Up to Initial Wit 30% at Level 45!
- Correct Support Card Effects: Up to Initial Wit 30 at Level 45!
These changes have now been fixed, so you can use the Scout maintenance without any extra issues. Those were all the rewards you can get as compensation for the Scout maintenance in Umamusume: Pretty Derby.
Read More: Umamusume Pretty Derby: Support Card Scout Event

We provide the latest news and create guides for Umamusume. Meanwhile, you can check out the following Umamusume articles or catch us playing games on YouTube: