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Everything you need to know about Dragon Age: The Veilguard’s controller not working error on PC, including possible fixes, reasons, and more.
Dragon Age: The Veilguard’s release on PC is quite well received by players. Although EA has had a rather rocky track record on PC, with titles like Star Wars Jedi Survivor, it seems the publisher has taken player feedback to heart, with The Veilguard being a pretty well-optimized PC port. Not only is the game free of the usual technical issues that most modern AAA titles ship with nowadays, but it’s also a native Steam release. Being native to Steam means developer BioWare’s latest action RPG doesn’t require EA’s proprietary EA App to function on PC. However, with the game being native to Steam, there are a few other issues that seem to have cropped up.
On Steam, many players are reporting issues with their controllers not working in The Veilguard. The issue is mostly experienced by players trying to play the game using PlayStation and other third-party controllers on PC. However, there are also a handful of cases where players with Xbox controllers are also facing similar issues. Thankfully, there are some really easy steps to fix the controller issue in The Veilguard. Here’s a comprehensive guide on Dragon Age: The Veilguard’s controller not working error, including possible fixes that you can try out.
Possible Fixes for Controller Not Working Error in Dragon Age: The Veilguard PC
Surprisingly enough, Dragon Age: The Veilguard isn’t the only game that was released on PC with controller-related issues. Warhammer 40K Space Marine 2 was another title in recent memory that was released with lacklustre controller support on PC, and before that, Ghost of Tsushima’s PC debut was plagued with the same controller-related issues. Thankfully, the controller issues in all these games were easily rectifiable, with a few simple fixes. The primary reason for the controller-related issues in most Steam games is usually due to Steam Input. On paper, Steam Input is meant to make using controllers in PC games a seamless and easy process.
Steam Input essentially lets you use any controller for PC games, as long as the games are installed via Steam. However, more often than not, Steam Input ends up causing issues with controller support. By default, Steam Input is always enabled for every game. However, if you’re facing issues with the game not recognizing your controller inputs, disabling Steam Input helps a ton. Here are all the troubleshooting tips that you can try to get your desired controller to work in DragonAge: The Veilguard:
1. Disable Steam Input
Disabling Steam Input is the first thing that you should try if you’re facing controller-related issues with Steam games. To disable Steam Input, follow these steps:
- Launch the Steam PC application.
- Click on Steam on the top left of the app’s UI.
- Under Steam, head to the Controller settings.
- Scroll down and locate the Steam Input option.
- Disable Steam Input by unchecking the box in front of the option.
Do note that you can only disable Steam Input if you have another controller layout enabled. Make sure you choose the correct layout (preset) for your controller (Xbox, PlayStation, Nintendo, or Generic).
2. Connect Your Controller via USB
Controllers connected wirelessly, either via Xbox Wireless or Bluetooth, often end up not working with certain games on Steam. If you face issues with your wireless controller, connecting it via USB might help remedy that. Do note that you still will need to bypass Steam Input to make Dragon Age: The Veilguard recognize your controller.
3. Update Your Controller Drivers
If you’re using an Xbox or PlayStation DualSense controller, make sure its firmware is up-to-date. You can update your controller’s firmware either by connecting them to their respective console platforms or using their proprietary apps. For Xbox controllers, you can use the official Xbox Accessories for PC to update its firmware and calibrate it. For DualSense users, there’s the official PlayStation DualSense Firmware Updater app that can be used to keep the controller up-to-date. You can download the DualSense Firmware Updater app from PlayStation’s official support website.
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